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Audit Queries

For assistance with the sustainability survey, close-out of non-compliances and all other audit queries, speak directly to helpdesk staff on 01 524 0410

New Applications

New applicants can apply to the Sustainable Assurance Schemes over the phone at 062 54 900

Close Out Options

We strongly advise that you upload close out evidence of non-compliances directly to your portal page here: Close Out

However, if you are unable to do so, you may also submit closeout evidence through the following ways:

  • By SMS text, to 0831800069 (please ensure your herd number is included in message).
  • By email to (please insert your herd number as subject title of email).
  • By post to: Bord Bia Helpdesk, Tralee Road Industrial Estate, Castleisland, Co. Kerry.